Fast around-the-clock support
We are there to help you when you need us. You can receive the support you need from our relevant branch office at any time through our 24-hour on-call standby. Fast and easy. Our decentralised service network is available throughout Germany. We provide support by telephone and eliminate faults, replace defective parts and overhaul components that need to be repaired.
Our software specialists also help with more complex electronic problems; in particular, our 24-hour support for cranes with a high availability guarantee, e.g. in container terminals, ensures optimum support regardless of the location. Our Telelink system enables our electronic engineers to dial into the crane software at any time and provide help online or to rectify a problem with an electrician on site.
- Replace defective parts
- Overhaul installation components
- Eliminate malfunctions
- 24-hour on-call standby